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Help & Frequently Asked Questions
Ordering & Payment

What Is Your Return Policy?
What Payment types do you accept?
Is ordering online with my credit card safe?
Do You Use Cookies?

Shipping

What are the Shipping Charges?
When should I receive my order?
How are the prints packaged and shipped?
How are framed items packaged and shipped?
What Countries do you ship to?

Taxes

What About Sales Tax?

Privacy Policy and Contact Info

Privacy Policy
Disclaimer
Contact Us
What Is Your Return Policy?

We want you to be 100% satisfied with your order and offer a 15 day return policy.
You may return your items within 15 days from shipment delivery for a full refund, exchange, or store credit(shipping will not be refunded)*.

To authorize a return you must email us at art@nothinbutprints.com:

1. Include your Order # and your Name.
2. Include item numbers you would like to return.
3. Specify if you would like a refund or exchange.
4. We will respond with an authorization number and return instructions.
NOTE: All returned items must be in resellable condition: no creases, pinholes, etc.

Return policy for Framed Items and Canvas Transfers

If you receive a damaged or incorrect item, contact us to arrange a free replacement within 5 days of delivery: art@nothinbutprints.com

*We will not accept or be responsible for unsolicited and unauthorized returns.

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Return policy for Framed Items, Canvas Transfers and Personalized Items

Framed Items and Canvas Transfers are made to order and therefore we only offer exchange or store credit on Custom Framed and Canvas Transfer returns.

*Personalized items are not returnable.

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What Payment types do You accept?


We accept VISA, MasterCard, Discover, & American Express.
All forms of payment must be in U.S. funds.

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Is Ordering online with my credit card safe?

Yes, ordering online with your credit card is safe. Ordering is done on a secure SSL server which encrypts your sensitive data. In fact using your credit card online is safer than using it offline.

If you are still concerned about using your credit card online, you may place your order toll free.

1-866-441-6996 Monday - Friday 8am - 5pm Pacific Standard Time.

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Do You Use Cookies?

Yes, like most shopping sites we use cookies to keep track of the products you place in your shopping cart while shopping. For more information please see our Privacy Policy at www.nothinbutprints.com/privacy.php

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What are the Shipping Charges?

We ship our items via USPS Postal Service, FedEx, DHL, or UPS.
The rates are as follows:


Prints, Growth Charts, & Canvas Murals: $5.99 flat fee. NO additional per print shipping cost.

Canvas Transfers: $9.99 (each)

Small Framed Items (16 X 20 and smaller): $9.99 (each)

Medium Framed Items (16 X 20 - 22 x 28): $14.99 (each)

Large Framed Items (22 X 28 - 30 x 40): $19.99 (each)

Oversize Framed Items (30 X 40 - Larger): $24.99 (each)

During Free Shipping promotions, returned print orders will be charged the standard shipping cost. Framed items and Canvas Transfers will be charged the shipping charges listed above corresponding to their size.

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When should I receive my order?

Average order processing times:
 Prints: 2-6 business days
 Framed Items: 10-14 business days
 Canvas Transfers: 10-14 business days
 Oopsy Daisy Products: 3-4 Weeks

Average transit times:
 2-5 business days

To maintain our low shipping rates, all items will be shipped together if possible.
If items are out of stock or on backorder, we may wait until all items are in stock to ship your order.

We do not offer expedited shipping at this time.

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How are the prints packaged and shipped?

All open edition prints are shipped rolled inside heavy paper in heavyweight cardboard tubes. Some smaller prints, such as 5x7's as well as all Canvas Transfers are shipped flat with extra padding. We ship all of our packages via USPS, FedEx, DHL, or UPS.

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How are framed items packaged and shipped?

All framed items are securely packaged in a sturdy box with plenty of padding to prevent damage. We ship all of our packages via USPS, FedEx, DHL, or UPS.

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What countries do you ship to?

In order to better serve our customers, we ship to and accept orders from the U.S. Only.

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What About Sales Tax?

We are located in Washington State, USA. Sales Tax of 8.4% will be added to all orders from Washington residents. Sales tax is only charged on merchandise and not calculated for any shipping costs.

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Disclaimer

While we will try to remove discontinued items quickly, some items may become discontinued or unavailable at any time without prior notice. Items on sale are limited to the size given with sale price, even if the image may be available in a different size. Sale items may be limited to stock on hand.

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Contact Us

Any other questions? email us at: questions@nothinbutprints.com

FAX: 214-594-6606

Our Mailing Address:

Nothin But Prints
5775 Soundview Drive Suite A102
Gig Harbor, WA 98335

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